7u7f Privacy Policy

This privacy policy has been prepared on behalf of the 7u7f platform ("we", "us", or "7u7f"). This policy informs you ("user") when, why, and how we collect and process your personal information. By using our services, you will be considered to have agreed to the terms of this policy.

7u7f collects various types of information from you. This information comes from two main sources — what you provide directly and what our system records automatically.

1.1 Information You Provide Directly

When you create an account on 7u7f, make a deposit or withdrawal, or contact our support team, the following information may be collected:

• Full name, date of birth, and national identity card number (for age verification)
• Email address and mobile number
• Residential address
• bKash, Nagad, or Rocket account details (for payment processing)
• Documents uploaded for identity verification

1.2 Information Collected Automatically

When you browse our website or play games, the following information may be collected through technical means:

• IP address and device type
• Browser type and operating system
• Login time, session duration, and activity history
• Gaming activity, bet amounts, and transaction details
• Information obtained through cookies and similar tracking technologies

7u7f uses your information only for specific and legitimate purposes. We process your information for the following reasons:

• Account Management: To handle registration, login, and account security.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000.
• Identity Verification (KYC): To meet regulatory requirements and prevent fraud.
• Customer Support: To provide 24/7 live chat support in Bengali and resolve complaints.
• Responsible Gaming: To monitor gaming behaviour and identify problematic patterns.
• Platform Improvement: To enhance service quality and add new features.
• Legal Obligations: To comply with applicable laws and regulations.

Protecting your personal information is our top priority. 7u7f applies the following technical and administrative measures:

3.1 Technical Security

• SSL Encryption: All data transfers between the website and servers are secured with TLS/SSL encryption.
• Encrypted Storage: Sensitive information is stored on servers in encrypted form.
• Firewall and Intrusion Detection: Advanced firewalls are active to prevent unauthorized access.
• Regular Security Audits: Regular assessments are conducted to identify system vulnerabilities.

3.2 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations and resolve disputes.

7u7f never sells your personal information. However, limited information may be shared with certain trusted third parties in order to provide services:

• Payment Processors: Necessary information is shared with bKash, Nagad, and Rocket for transaction verification.
• Game Providers: Limited information is exchanged with technology partners to operate games and ensure fair play.
• Identity Verification Services: Information may be shared with authorized verification agencies to complete the KYC process.
• Legal Authorities: Information may be provided to relevant authorities in the case of a court order or valid legal process.

These third parties are obligated to use your information only for specified purposes and they adhere to our privacy standards.

The 7u7f website uses cookies and similar technologies. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential Cookies: Essential for login sessions and the basic functionality of the platform.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Used to collect usage statistics for the platform.

You can manage cookies from your browser settings, however disabling certain essential cookies may cause some platform features to not work properly.

As a 7u7f user, you have the following rights regarding your own information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to request that processing of your information be suspended in certain circumstances.
• Right to Object: The right to object to the use of your information for specific purposes.

To exercise these rights please contact us by email: [email protected]

7u7f is for people aged 21 and above only. We do not knowingly collect any information from minors. If we hold information about a minor, it will be deleted immediately. Parents or legal guardians may contact us regarding this matter.

Our servers and service providers may be located in various countries. If your information is transferred to another country, we ensure that appropriate safeguards are in place and that your information will be protected in accordance with the standards described in this policy.

You may consent to receiving promotional communications at the time of account creation or at a later stage. These may include bonus offers, promotion updates, and notifications about new features. You can opt out of these communications at any time by contacting us.

7u7f reserves the right to change this privacy policy at any time. For any significant changes, we will notify you by email or by posting a notice on the platform. If you continue to use the service after the changes, you will be considered to have agreed to the updated policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

We aim to process your requests as quickly as possible. Our commitment to your privacy is firm and we are always working to protect your information.